Terms & Conditions

All products are based upon availability. Any items out of stock will be removed from order before shipping and WILL NOT be charged on invoice.

Orders may take 24 to 72 hours to be processed. Payment method may cause additional processing time.

Prices and images are subject to change without notice.

We are not responsible for typographical or illustrative errors.

Red Dawn Wholesale reserves the right at any time to change the Terms and Conditions.

Payment Terms

Prepaid

Prepaid orders are accepted in the form of wire transfers, checks, and money orders; the order will be processed and shipped after the payment has cleared the bank.

International

Payments for International buyers are made by wire-transfer only.

Credit Term Requests

Red Dawn Wholesale determines creditworthiness and will issue terms to any buyer meeting the credit requirements.

Red Dawn Wholesale reserves the right to revoke terms on any NSF checks or late payment of account.

Shipping Terms

Shipping/handling fees are determined by the package’s weight, dimension and destination. Value is determined for insurance purposes only. Orders may be shipped in multiple packages.

Unless otherwise specified by customer, all shipments are sent UPS Ground Service or palletized freight.

For an additional fee of $15.00, UPS Expedited services are available upon written request. This fee is in addition to any expedited UPS shipment costs.

For UPS C.O.D. transactions a service charge will be levied for each box shipped. This service charge is determined by UPS.

Red Dawn Wholesale does not ship to APO/FPO, P.O Box addresses.

International customers are responsible for applicable taxes and custom duties and broker fees.

Return Policy

Damaged or missing product must be reported within 2 business days of receipt of order in writing. After 2 business days, a restocking fee of 25% may be levied.

Red Dawn Wholesale must be notified within 30 days of order receipt for any other request to return merchandise, whether manufacturer defect or any other reason. The return must be requested via Email with the Details of Order Number and Goods.

Red Dawn Wholesale will not accept any only verbal request to return merchandise.

No credit card, check or bank refunds will be issued, items may be exchanged or a credit will be issued on next purchase.

Return of Merchandise

Items must be received by Red Dawn Wholesale in good, resaleable condition. The merchandise returned must be in the original packaging and free of all buyer’s marking and tags. Items not received in good, resaleable condition will not be credited.

    • Utilize the original packaging if possible and completely remove or cover the original shipping label.
    • Please use a padded envelope or box if original shipping materials are not reusable.
    • Credit will not be issued for items received damaged, unsealed or not in new condition.
    • Credit for item will be issued at the LOWER of sold price, or current price.
    • Discontinued, final sale items will not be accepted for return.

Red Dawn Wholesale is not responsible for non-receipt of returned merchandise.

Refused Orders

If, for unforeseen circumstances, an order is refused and it is determined to be at the actions of Red Dawn Wholesale, the customer will be fully credited or items will be reshipped at Red Dawn Wholesale expense. On all other refused orders, the buyer will be charged a 25% restocking fee, plus all freight charges of the original invoice and return of product, unless written instructions from the buyer are on file before the order is shipped. If the buyer requests the order re-shipped, these freight charges will be added.

Release, Assumption of Risk, Waiver of Liability, and Indemnity Agreement

By purchasing any item sold by Red Dawn Wholesale, the buyer expressly warrants that he/she is in compliance with all applicable Federal, State, and Local laws and regulations regarding the purchase, ownership, and use of the item. It shall be the buyers’ responsibility to comply with all Federal, State, and Local laws governing the sale of any items listed, illustrated or sold. The buyer expressly agrees to indemnify and hold harmless Red Dawn Wholesale for all claims resulting directly or indirectly from the purchase, ownership, or use of the item in violation of applicable Federal, State, and Local laws or regulations.